Privacy Policy

Introduction

 

Welcome to Better Eating. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our member portal, purchase our health and nutritional programs, or otherwise engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

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Information We Collect

 

Personal Information

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We may collect personal information that you voluntarily provide to us when you:

• Register for an account in our member portal

• Purchase health and nutritional programs

• Sign up for our newsletter

• Contact us through our website

• Complete forms on our website

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This information may include:

• Name, email address, phone number, and postal address

• Billing information and payment details

• Health information, dietary preferences, and wellness goals

• Account login credentials

• Any other information you choose to provide

 

Automatically Collected Information

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When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on those pages

• Referral sources

• Device information

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Cookies and Similar Technologies

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We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies may collect information such as your IP address, browser type, operating system, referring URLs, device information, pages visited, and actions taken on our website.
 

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How We Use Your Information

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We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services

• Process and fulfill your purchases

• Create and manage your member account

• Send administrative information, such as updates to our terms, conditions, and policies

• Communicate with you about our health and nutritional programs

• Respond to your inquiries and provide customer support

• Personalize your experience and deliver content relevant to your interests

• Monitor and analyze usage patterns and trends

• Protect against, identify, and prevent fraud and other illegal activities
   

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Third-Party Service Providers

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Wix Platform

Our website is built on the Wix platform. Wix collects and processes certain information when you interact with our website. For more information about Wix's privacy practices, please visit Wix's Privacy Policy 

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Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve our website. The information collected by Google Analytics is typically transmitted to and stored on Google's servers.

For more information on how Google uses this information, please visit Google's Privacy Policy.

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Payment Processing

We use Wix Payments to process payments for our health and nutritional programs. When you make a purchase, your payment information is collected and processed by Wix Payments. We do not store your full credit card details on our servers.

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Your Privacy Choices

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Managing Cookie Preferences

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

Opting Out of Google Analytics

You can opt out of Google Analytics tracking by:

• Installing the Google Analytics Opt-out Browser Add-on available at [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout)

• Using the cookie consent banner on our website to customize your tracking preferences

 

Accessing and Updating Your Information

You can access, update, or delete your personal information by:

• Logging into your member account and updating your profile information

• Contacting us directly at [contact email] with your specific request

 

Data Security

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We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Data Retention

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We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Children's Privacy

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Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

 

International Data Transfers

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Your information may be transferred to and processed in countries other than the one in which you reside. By using our website, you consent to the transfer of your information to countries which may have different data protection rules than your country.

 

Changes to Our Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Information

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: agnes@bettereating.ca

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This Privacy Policy was last updated on February 25, 2025.